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Code d'Examen: BCP-810
Nom d'Examen: BlackBerry (Developing Applications for the BlackBerry Solution)
Questions et réponses: 125 Q&As

Code d'Examen: BCP-420
Nom d'Examen: BlackBerry (Maintaining BlackBerry Enterprise Server/Microsoft Exchange)
Questions et réponses: 102 Q&As

Code d'Examen: BCP-240
Nom d'Examen: BlackBerry (BlackBerry 10 Support Specialist)
Questions et réponses: 100 Q&As

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NO.1 What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry
Device Service (BDS)?
A. Enterprise and Home
B. Work and Personal
C. Server and Personal
D. Work and Home
Answer: B

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NO.2 All users are no longer able to activate using their Username. Activation Password and SRP .
However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS).
What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?
A. BlackBerry Dispatcher is configured with an Enterprise Proxy
B. Allow activation over BlackBerry infrastructure set to yes
C. Allow activation information to be emailed is set to no
D. Proxy profile is configured to use VPN incorrectly
Answer: B

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NO.3 By Default, how many devices can a single user activate to one given account?
A. One
B. Two
C. Five
D. Ten
Answer: D

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NO.4 Performing a Security Wipe will delete which of the following?
A. All PIM information, pictures or videos but not downloaded applications
B. All data on the device including any pictures or videos, and downloaded applications
C. All data from the work perimeter
D. If work perimeter does not exist then all data but not downloaded applications
Answer: B

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NO.5 When using the accessibility feature "Magnify Mode ", what action can be taken to quickly
remove the magnification?
A. Go to Option -> Accessibility and disable Magnify Mode
B. Pinch with two fingers on the screen to zoom out.
C. Swipe down from the top of the screen with two fingers.
D. Click the center button between the volume keys.
Answer: C

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NO.6 Where are notifications that an application has finished downloading from BlackBerry World
enabled?
A. Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
B. Settings > Notifications > BlackBerry World > Download Notifications
C. BlackBerry World > Settings > General Settings > Download Notifications
D. BlackBerry World > Settings > Notifications > Download Notifications
Answer: C

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NO.7 How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone
using the BlackBerry Device Service (BDS)?
A. The Wi-Fi profile will have a lock icon next to it.
B. The Wi-Fi profile will have a briefcase icon next to it.
C. There is no way for a user to tell which profiles have been pushed.
D. The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.
Answer: D

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NO.8 Which of the following resources would enable a user who has lost a device to ensure that
their contact information is displayed on their BlackBerry?
A. BlackBerry Protect
B. BlackBerry Lost and Found
C. App World
D. BlackBerry Help
Answer: A

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Code d'Examen: BCP-221
Nom d'Examen: BlackBerry (supporting BlackBerry Devices/Enterprise version 5.0)
Questions et réponses: 104 Q&As

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NO.1 A user wants to connect a BlackBerry device to BlackBerry Desktop Manager using Bluetooth to
synchronize. Which of the following are requirements? (Choose one.)
A. The computer must be running the Bluetooth software from the manufacturer of the Bluetooth adapter
B. The BlackBerry Bluetooth to USB driver must be installed on the computer
C. The BlackBerry device must have the Wireless Bypass service enabled
D. The BlackBerry device must have the Bluetooth Sync service enabled
E. The computer and the BlackBerry Device must have line of sight of each other
Answer: C

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NO.2 Which of the following components must be selected during a custom install of BlackBerry Desktop
Software for S/MIME and Wi-Fi support? (Choose one.)
A. S/MIME Support Package
B. BlackBerry device software
C. BlackBerry Security support package
D. Certificate Synchronization
E. BlackBerry advanced networking support
Answer: D

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NO.3 .When performing a backup of the BlackBerry device using the backup and restore tool in BlackBerry
Desktop Manager, what is the file extension of the backup file that is created? (Choose one.)
A. .bak
B. .sav
C. .ipd
D. .fil
E. .tmp
Answer: C

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NO.4 A BlackBerry device user activates with an incorrect password. What error message will be displayed
on the BlackBerry device? (Choose one.)
A. Incorrect password. Please try again.
B. An error has occurred. Please contact your system administrator.
C. Invalid email address or password.
D. Error.
E. Invalid login credentials.
Answer: B

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NO.5 A BlackBerry device user is trying to synchronize personal data and is receiving the following error: No
applications configured for synchronization What might cause this error? (Choose one.)
A. The user MAPI profile is corrupt
B. Other synchronization software on the user computer has caused a conflict
C. The Synchronize application has not been installed in BlackBerry Desktop Manager
D. The user has not run through the configuration steps for the Synchronize application
E. Duplicate items in the user registry have caused a conflict
Answer: D

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NO.6 Since upgrading the BlackBerry Device Software, a BlackBerry device user is reporting that custom
audio notifications are no longer configured. Which two of the following options may resolve the issue?
(Choose two.)
A. Synchronize using BlackBerry Desktop Manager to import any pre-existing custom audio profiles
B. Create a new Audio Profile in BlackBerry Desktop Manager Media Manager and import it with the
application loader tool
C. Manually recreate the lost notifications in the Profiles application of the BlackBerry device
D. If a backup file was created in BlackBerry Desktop Manager, restoring the Options database will
restore custom profiles
E. Download new ring tone content from the service provider and install using the BlackBerry Browser
Answer: C,D

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NO.7 Which of the following will resolve a VM 517 error (Choose one.)Which of the following will resolve a
VM 517 error (Choose one.)
A. Removing and re-inserting the BlackBerry device battery
B. Performing a security wipe
C. Setting appropriate content store permissions
D. Reinstalling the BlackBerry Device Software using the application loader tool
E. Removing and re-seating the BlackBerry device SIM Card Removing and re-seating the BlackBerry
device SIM Card
Answer: D

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NO.8 A BlackBerry device user filtered message count in the BlackBerry Administration Service is increasing
and no email messages are being forwarded to the BlackBerry device. Which of the following may be the
cause of this? (Choose one.)
A. The user does not have sufficient wireless coverage
B. The BlackBerry device setting for f no filters apply, send email to handheld is set to No The
BlackBerry device setting for if no filters apply, send email to handheld is set to No
C. The user has not been provisioned for Enterprise services
D. The user mail client rules/policies are interfering with message delivery Theuser mail client
rules/policies are interfering with message delivery
E. The service books on the BlackBerry device are corrupt
Answer: B

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NO.9 Which two of the following media card settings on the BlackBerry device need to be turned on to copy
files between Windows Explorer and the media card? (Choose two.)
A. Media Card Support
B. USB Flash Drive Bypass Mode
C. Mass Storage Mode Support
D. USB Dongle Support
E. Auto Enable Mass Storage Mode When Connected
Answer: A,C

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NO.10 What is taking place at the Verifying Encryption stage of the wireless enterprise activation process?
(Choose one.)
A. The BlackBerry device and BlackBerry Enterprise Server are negotiating a master encryption key
B. All personal information on the BlackBerry device is being compressed, encrypted and sent over the
wireless network to the BlackBerry
Enterprise Server
C. All settings on the BlackBerry device are being verified by the BlackBerry Enterprise Server for security
considerations
D. The BlackBerry Enterprise Server is sending service book information to the BlackBerry device
E. The BlackBerry device is scanning the BlackBerry Enterprise Server settings for security
considerations
Answer: E

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NO.11 Which two of the following processes can determine the current build version of BlackBerry Desktop
Manager that is installed? (Choose two.)
A. Right click the BlackBerry Desktop Manager icon on the desktop and review properties
B. Open BlackBerry Desktop Manager > Help > About Desktop Manager
C. Launch the BlackBerry Desktop Manager application and look at the title bar at the top of the
application
D. Open Control panel > Add / remove programs > Select Desktop Manager and choose lick here for
support info in Windows
E. Look on the BlackBerry Desktop Manager CD
Answer: B,D

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NO.12 If the BlackBerry device is displaying a lower case edge connection status, which two of the following
actions can a BlackBerry device user perform on the BlackBerry device? (Choose two.)
A. Browse the Internet
B. Send or receive email messages
C. Send or receive SMS messages
D. Send or receive PIN messages
E. Make or receive phone calls
Answer: C,E

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NO.13 What happens after the BlackBerry device user has entered the enterprise activation information and
selects Activate on the BlackBerry device? (Choose one.)
A. The BlackBerry Dispatcher Service contacts the BlackBerry device over the wireless network and
negotiates an encryption key
B. The BlackBerry device submits an ETP.DAT email message directly to the BlackBerry
Enterprise Server
C. The BlackBerry device submits the enterprise activation data to the wireless network
D. The system administrator of the BlackBerry Enterprise Server will receive a request to activate, which
can either be accepted or denied
E. The BlackBerry device service books are verified by the BlackBerry Enterprise Server
Answer: C

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NO.14 Which three of the following steps can be taken to secure a BlackBerry device remotely if it has been
activated on a BlackBerry Enterprise Server? (Choose three.).
A. Reset the password and lock the BlackBerry device
B. Apply a more restrictive IT policy
C. Send a 911 notification to the service provider with the BlackBerry device PIN from the
BlackBerry Enterprise Server
D. Push disabled service books to the BlackBerry device
E. Perform a remote security wipe and disable the BlackBerry device
Answer: A,B,E

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NO.15 Which three of the following steps occur during the wireless enterprise activation process? (Choose
three.)
A. Service books are sent to the BlackBerry device from the BlackBerry Enterprise Server
B. The BlackBerry device reboots after it has finished synchronizing all organizer data (PIM) items
C. An encryption key is negotiated between the BlackBerry Enterprise Server and BlackBerry device
D. The BlackBerry Enterprise Server populates the PIN number of the BlackBerry device in the
BlackBerry Administration Service
E. The BlackBerry device must be connected to the user computer to complete the last stage of the
wireless enterprise activation process
Answer: A,C,D

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NO.16 Which two files are generated by the BlackBerry Desktop Manager during synchronization with
advanced logging enabled? (Choose two.)
A. Dmtrace.log
B. Jvm.log
C. Tiff.log
D. Pttrace.log
E. Sync.log
Answer: C,D

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NO.17 A BlackBerry device user notices email messages are being randomly deleted from the BlackBerry
device only days after receiving them. The user is not active on a BlackBerry Enterprise Server and does
not use BlackBerry Desktop Manager to synchronize with the messaging client. What are two possible
reasons the user email messages are being deleted? (Choose two.)
A. The email messages database is corrupt
B. The BlackBerry device user does not have sufficient network coverage
C. The BlackBerry device is in a low memory state
D. The hosted mailbox has reached its storage limit
E. The email messages are being automatically filed and hidden
Answer: A,C

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NO.18 Which two of the following are types of searches that can be performed in the BTSC? (Choose two.)
A. Targeted
B. Software assisted
C. Boolean
D. Natural Language
E. Choice Focused
Answer: C,D

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NO.19 A BlackBerry device user does not possess an organizer application like Microsoft Outlook. Which
translator will work for them to obtain a copy of their contacts and calendar on the computer with
BlackBerry Desktop Manager? (Choose one.)
A. Plain Text
B. ASCII text
C. CSV
D. Notepad
E. Wordpad
Answer: B

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NO.20 By default, which three of the following options will delete all the user data on a BlackBerry device?
(Choose three.)
A. Enter incorrect password 10 times
B. Use the Wipe command in BlackBerry Device Manager
C. Choose Wipe Handheld from general options in security settings
D. Uninstall any application from the Application Permissions menu
E. Use the application loader tool to install new BlackBerry device software
Answer: A,C,E

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Code d'Examen: BCP-223
Nom d'Examen: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment)
Questions et réponses: 109 Q&As

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NO.1 Which two methods can be used to directly access the Windows Event Log to review them for errors?
(Choose two.)
A. Internet Explorer
B. Windows Control Panel
C. Windows Run command
D. BlackBerry Configuration Tool
E. BlackBerry Administration Service
Answer: B,C

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NO.2 Which BlackBerry Enterprise Server components can be installed on remote computers; separate from
the BlackBerry Enterprise Server? (Choose three.)
A. BlackBerry Controller Service
B. BlackBerry Administration Service
C. BlackBerry MDS Integration Service
D. BlackBerry Dispatcher Service
E. BlackBerry Monitoring Service
F. BlackBerry Alert Service
Answer: B,C,E

BlackBerry   BCP-223   BCP-223   BCP-223

NO.3 IT policies are assigned for the BlackBerry Enterprise Server at multiple levels. When there are
overlaps what level of the IT policy takes priority? (Choose one.)
A. User
B. Group
C. Server
D. Domain
E. Corporate
Answer: A

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NO.4 Which of the following components is responsible for performing wireless calendar
synchronization? (Choose one.)
A. BlackBerry Synchronization Service
B. BlackBerry Messaging Agent
C. BlackBerry MailStore Service
D. BlackBerry Controller Service
E. BlackBerry Dispatcher Service
Answer: B

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NO.5 A system administrator runs daily reports on BlackBerry device users with the BlackBerry Monitoring
Service. The system administrator notices that the pending count for 2 out of 30 users is increasing. How
can the system administrator verify the two users are able to establish a data connection for email
message flow? (Choose two.)
A. Produce another daily report to verify that pending count will decrease
B. Send a PIN message to the two affected users
C. Check the application log for any errors for the two users
D. Remove and re-add the two users and start the BlackBerry Enterprise Server services
E. Verify the port 3101 is open on the firewall
Answer: B,C

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NO.6 A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry Enterprise Server is
having this issue. What could a system administrator do to troubleshoot this issue? (Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan
B. Associate the user's PIN number back into the database for the users information
C. Contact the service provider to ensure the correct data provisioning for the user
D. Wipe the BlackBerry device and complete and enterprise activation process
E. Ensure the Send As permission is set in Active Directory for this user
Answer: E

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NO.7 Which of the following ule Types?define a change in the data for an item being monitored by the
BlackBerry Monitoring Service? (ChooseWhich of the following ?ule Types?define a change in the data
for an item being monitored by the BlackBerry Monitoring Service? (Choose three.)
A. Value Based Rule
B. Time Based Rule
C. Trigger Based Rule
D. Action Based Rule
E. Duration Based Rule
Answer: A,B,E

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NO.8 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.9 What icon is displayed in the menus on the BlackBerry device to indicate that an option has been
disabled by an IT policy? (Choose one.)
A. Red Padlock
B. Red ?Red ?
C. Black ?Black ?
D. Black Padlock
Answer: A

BlackBerry   certification BCP-223   BCP-223

NO.10 What happens to the activation email message after the BlackBerry Messaging Agent has retrieved it
from the mailbox? (Choose one.)
A. Email message is marked as read
B. Email message is moved to the Sent folder
C. Email message remains in the Inbox unread
D. Email message is removed from the Inbox
E. Email message is filed to the BlackBerry folder in the mailbox
Answer: D

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NO.11 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.12 Which one of the following is the correct registry path to the BlackBerry Configuration Database
information? (Choose one.)
A. HKEY_LOCAL_MACHINE\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise
Server\Database\
B. HKEY_LOCAL_MACHINE\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise Server\
C. HKEY_LOCAL_USER\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise
Server\Database\
D. This information is not stored in the registry
Answer: A

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NO.13 Which are the minimum supported BlackBerry Enterprise Server versions which can be upgraded to
BlackBerry Enterprise Server version 5.0? (Choose one.)
A. 4.0 SP3 or later and 4.1 SP4 or later
B. 4.0 SP3 or later and 4.1 SP6 or later
C. 4.0 SP5 or later and 4.1 SP4 or later
D. 4.0 SP5 or later and 4.1 SP6 or later
E. 4.0 SP7 and 4.1 SP4 or later
F. 4.0 SP7 and 4.1 SP6 or later
Answer: E

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NO.14 Which of the following are two pieces of information required when configuring a remote component
for high availability? (Choose two.)
A. IP address
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

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NO.15 A system administrator attempts to start the BlackBerry Enterprise Server services but receives the
following error message: System Error 1069 has occurred. What could be the possible cause for this error?
(Choose one.)
A. The system administrator is logged into the computer with the wrong account
B. The BlackBerry Enterprise Server services are starting with the local system account
C. The system administrator has not been assigned to the Enterprise Administrator roleThe
system administrator has not been assigned to the Enterprise Administrator?role
D. The BlackBerry Enterprise Server services are trying to login with the incorrect login information
E. The Microsoft SQL and Microsoft Exchange services are not started on the remote computer
Answer: D

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NO.16 Which BlackBerry Router Service configuration must be done before performing a wireless enterprise
activation over Wi-Fi ? (Choose one.)
A. Ensure the BlackBerry Router Service is not installed remotely
B. Ensure the BlackBerry Router Service has appropriate permissions to Microsoft SQL Server
C. Ensure the BlackBerry Router Service has appropriate permissions to the mailbox
D. Ensure the BlackBerry Router Service is configured to listen on port 8080
E. Verify the setting Permit wireless activation in your WLAN environment is enabled
Answer: E

BlackBerry   certification BCP-223   BCP-223   BCP-223

NO.17 While provisioning a new BlackBerry device for a user, the following error is displayed: An error has
occurred. Please contact your System Administrator. When reviewing the logs the following is located:
User is not authorized for BlackBerry services What could be the cause of the issue? (Choose one.)
A. The user account needs to be assigned to a user group
B. The PIN needs to be added to the Approved PIN list in the Enterprise Service Policy
C. A security wipe must be performed on the BlackBerry device prior to starting the enterprise activation
process
D. Enterprise Server Policy needs to be enabled on the BlackBerry Enterprise Server
E. An IT policy must be assigned to the newly created user account
Answer: B

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NO.18 A system administrator has applied Service Pack 1 to the Microsoft Office Communicator Server 2007.
The system administrator decides to restart the BlackBerry Collaboration Service. What will be the effect
on the BlackBerry device users that are currently logged in to the Microsoft Office Communicator client?
(Choose one.)
A. The users will not notice any difference
B. The connection will appear slow while the service restarts
C. The contacts will temporarily be lost in the Microsoft Office Communicator client
D. The current session will be dropped and the users will have to log in again
E. The users will not be able to send messages
Answer: D

BlackBerry   BCP-223   BCP-223 examen   BCP-223

NO.19 How can a support representative assign a custom enterprise activation password to a BlackBerry
device user? (Choose one.)
A. Generate an activation email through the BlackBerry Administration Service
B. Assign a custom password through the IT policy assigned to the user
C. Send a PIN message to the user containing the custom password
D. Specify an activation password through the BlackBerry Administration Service
E. Assign the password to the PIN through the Enterprise Service Policy
Answer: D

BlackBerry   BCP-223   BCP-223 examen   certification BCP-223

NO.20 By default how long will the enterprise activation password last before it expires within the BlackBerry
Administration Service? (Choose one.)
A. 1 hour
B. 12 hours
C. 24 hours
D. 48 hours
E. 7 days
Answer: D

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Code d'Examen: BCP-710
Nom d'Examen: BlackBerry (Selling the Blackberry Solution for Tech. Sales Professional)
Questions et réponses: 112 Q&As

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NO.1 DRAG DROP
Which five components in the BlackBerry Enterprise Server are part of the attachment process when
requested from an email message on the BlackBerry smartphone?
Answer:

NO.2 Why would someone login to the BlackBerry Web Desktop Manager.? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. To add their account to the BlackBerry Enterprise Server
B. To synchronize their S/MIME certificate
C. To set an enterprise activation password
D. To modify the BlackBerry Attachment Server settings
E. To modify their wireless PIM sync settings
Answer: C

BlackBerry examen   certification BCP-710   certification BCP-710   certification BCP-710

NO.3 Which three email platforms support BlackBerry Collaboration Service? (Choose three.)
To see the Acronym list click the ?Exhibit? button found at the bottom of the screen.
A. BlackBerry Client for use with Microsoft Office Live Communications Server 2005 and Microsoft
Office Communications Server 2007
B. BlackBerry Client for IBM Lotus Sametime
C. BlackBerry Client for Novell GroupWise Messenger
D. BlackBerry Client for Microsoft Sharepoint
Answer: A,B,C

BlackBerry examen   BCP-710   BCP-710 examen

NO.4 Web-based access to BlackBerry Enterprise Server 5.0 is a function of which component? (Choose
one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Dispatcher Service
B. BlackBerry Router Service
C. BlackBerry Controller Service
D. BlackBerry Administration Service
E. BlackBerry Collaboration Service
F. BlackBerry Mobile Data Service
Answer: D

BlackBerry   BCP-710   BCP-710   BCP-710   BCP-710 examen

NO.5 Which two BlackBerry Enterprise Server components CANNOT be installed on a separate computer?
(Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Administration Service
B. BlackBerry Messaging Agent
C. BlackBerry Router Service
D. BlackBerry Dispatcher Service
E. BlackBerry Attachment Service
F. BlackBerry Monitoring Service
Answer: B,D

BlackBerry   BCP-710   BCP-710   BCP-710   certification BCP-710

NO.6 The security team is requesting the ability to control what types of BlackBerry smartphones can activate
on the BlackBerry Enterprise Server. Using the Enterprise Service Policy which three restrictions can be
implemented to control which BlackBerry smartphones can use the BlackBerry Enterprise Server?
(Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Model Name
B. ESN Range
C. Manufacturer's Name
D. PIN Range
E. Wi-Fi Equipped
Answer: A,C,D

BlackBerry   BCP-710 examen   certification BCP-710   BCP-710   BCP-710

NO.7 DRAG DROP
What is the correct message flow for an email message going from the mailbox to the BlackBerry
smartphone?Place the steps in the correct order by dragging them from the left to the right.
Answer:

NO.8 Which new feature of BlackBerry Enterprise Server 5.0 can be utilized to minimize or eliminate
upgrade-related down-time? (Choose one.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. BlackBerry Monitoring Service
B. BlackBerry Enterprise Transporter
C. BlackBerry Administration Service
D. BlackBerry Disposition Service
E. High availability
F. Application Pool
Answer: E

BlackBerry examen   certification BCP-710   BCP-710   BCP-710

NO.9 What is the maximum number of total BlackBerry smartphone users (CAL's) that the BlackBerry
Enterprise Server can handle before it is recommended that a second BlackBerry Enterprise Server
instance be added to the BlackBerry Domain? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. 50
B. 500
C. 1000
D. 2000
E. 2500
Answer: D

BlackBerry   BCP-710 examen   BCP-710   certification BCP-710   BCP-710

NO.10 Which two of the following are valid Wi-Fi security protocols? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. WPA
B. PSK
C. Triple DES
D. AES
E. PGP
Answer: A,B

BlackBerry   certification BCP-710   BCP-710   BCP-710

NO.11 IT polices are assigned for the BlackBerry Enterprise Server at multiple levels. When there are
overlaps, what level of IT policies take priority? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. User
B. Group
C. Server
D. Domain
E. Corporate
Answer: A

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NO.12 Which three of the following roles are available by default in BlackBerry Enterprise Server 5.0 role
based administration? (Choose three.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. Enterprise Administrator
B. Junior Help Desk
C. Senior Help Desk
D. Database Administrator
E. Senior Enterprise Administrator
Answer: A,B,C

BlackBerry   BCP-710   certification BCP-710   BCP-710

NO.13 Which three of the following features are new Calendar application enhancements introduced with
BlackBerry Device Software 5.0 and BlackBerry Enterprise Server 5.0? (Choose three.) Tosee the
Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Free/Busy Availability Lookup
B. Forward Calendar Entries
C. Calendar Attachment Support
D. Synchronization of public and private contacts
E. Create a new calendar entry from the BlackBerry device
Answer: B,C,D

BlackBerry examen   certification BCP-710   BCP-710   BCP-710

NO.14 Which two of the following are basic functions of the BlackBerry Mobile Data Service? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Allows organizations to deliver corporate data wirelessly
B. Enables the system administrator to manage BlackBerry smartphone policies
C. Incorporates the push delivery model and advanced security features for application
deployment
D. Allows BlackBerry smartphone users to manage applications installed on their BlackBerry smartphone
through the BlackBerry Desktop Manager
Answer: A,C

BlackBerry   BCP-710 examen   BCP-710 examen   certification BCP-710   BCP-710

NO.15 Which of the following statements describe the SRP credentials used by the active and standby
instances of the BlackBerry Enterprise Server in a high availability environment? (Choose one.)
Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. The active and standby instances of the BlackBerry Enterprise Server use a different SRP ID and
authentication key.
B. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID and
authentication key.
C. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID but
different authentication keys.
D. The active and standby instances of the BlackBerry Enterprise Server use different SRP IDs but the
same authentication key.
E. The standby instance of the BlackBerry Enterprise Server is automatically assigned an SRP ID or
authentication key.
Answer: B

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Code d'Examen: BCP-222
Nom d'Examen: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
Questions et réponses: 104 Q&As

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NO.1 Which of the following default host and ports will a system administrator need to browse to in order to
configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

certification BlackBerry   certification BCP-222   BCP-222   BCP-222

NO.2 Which method of enterprise activation uses the BlackBerry Router Service to relay the activation email
to a users email address? (Choose one.)
A. Wi-Fi
B. Bluetooth
C. BlackBerry Desktop Manager
D. BlackBerry Administration Service
E. BlackBerry Web Desktop Manager
Answer: A

BlackBerry   certification BCP-222   BCP-222 examen   certification BCP-222

NO.3 An organization policy has been changed and new security guidelines have been put in place. All
servers that require access to the public Internet must be placed in the DMZ. Which BlackBerry Enterprise
Server component can be place in the DMZ? (Choose one.)
A. BlackBerry Messaging Agent
B. BlackBerry Router Service
C. BlackBerry Dispatcher Service
D. BlackBerry Enterprise Server
E. BlackBerry Collaboration Service
Answer: B

BlackBerry   BCP-222   BCP-222 examen   BCP-222

NO.4 Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry
Infrastructure? (Choose one.)
A. BlackBerry Administration Service
B. BlackBerry Web Desktop Manager
C. BlackBerry Server Configuration Panel
D. MDS Integration Service Administration Console
E. SQL Management Studio
Answer: C

BlackBerry   BCP-222   BCP-222   certification BCP-222   BCP-222

NO.5 Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose
one.)
A. Wired synchronization of organizer (PIM) data
B. Application Loader
C. Backup and Restore
D. Setting enterprise activation passwords
E. Configuring email message filters
Answer: A

BlackBerry   BCP-222 examen   BCP-222

NO.6 Which of the following are two pieces of information that are required when configuring a remote
component for high availability? (Choose two.)
A. IP addresses
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

BlackBerry   BCP-222   BCP-222

NO.7 The BlackBerry Dispatcher Service communicates with the BlackBerry Collaboration Service, the
BlackBerry MDS Connection Service, the BlackBerry Policy Service and the BlackBerry Synchronization
Service using which of the following ports? (Choose one.)
A. Port 1433
B. This Port is dynamically created upon the BlackBerry Dispatcher Service Startup
C. Port 3200
D. This Port is dynamically created upon the BlackBerry Controller Service Startup
Answer: C

BlackBerry   BCP-222   certification BCP-222   certification BCP-222   BCP-222

NO.8 After a system wide maintenance was completed in an organization, the BlackBerry Enterprise Server
was restarted. After a few minutes it was determined that the BlackBerry Dispatcher
Service was failing to start with the system specific error 5608. The system administrator also confirms
the following:
-The BlackBerry Administration Service console is unable to launch
-The BlackBerry Policy and BlackBerry Synchronization Services do not start
Which of the following would be the most likely cause of the issue? (Choose one.)
A. The SRP connection is down
B. Lost connectivity to the messaging server
C. Lost connectivity to the database server
D. The BlackBerry Enterprise Server disk subsystem has crashed
E. A new operating system patch has been installed on the BlackBerry Enterprise Server
Answer: C

BlackBerry   BCP-222   BCP-222 examen   BCP-222

NO.9 During the enterprise activation process the following error is displayed on the BlackBerry device:
IT Policy Rejected What is a possible cause of this error? (Choose one.)
A. The BlackBerry device has been activated on another BlackBerry Enterprise Server
B. The BlackBerry device is listed in the Enterprise Service Policy
C. The user does not have an IT policy assigned
D. The user does not have the appropriate role assigned
E. The BlackBerry Policy Service is not running
Answer: A

BlackBerry   certification BCP-222   BCP-222   BCP-222   BCP-222

NO.10 What are the minimum versions for the BlackBerry Enterprise Solution to support Notes Native
Encryption? (Choose one.)
A. BlackBerry Device Software 4.1, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 7.0, and IBM Lotus Domino Server 7.0
B. BlackBerry Device Software 4.0, BlackBerry Enterprise Server 4.0, BlackBerry Desktop
Manager 4.0, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
C. BlackBerry Device Software 4.2, BlackBerry Enterprise Server 5.0, BlackBerry Desktop
Manager 4.2, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
D. BlackBerry Device Software 5.0, BlackBerry Enterprise Server 5.0, BlackBerry Web Desktop 1.0, IBM
Lotus Notes 8.0 and IBM Lotus Domino Server 8.0
E. BlackBerry Device Software 3.6, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 6.5 and IBM Lotus Domino Server 6.5
Answer: A

BlackBerry examen   BCP-222   BCP-222   BCP-222 examen

NO.11 A BlackBerry device user is trying to login to the local Intranet web site but is not able to
authenticate. What could a system administrator do to assist the user with the authentication? (Choose
one.)
A. Resend the IPPP service books to the user that is experiencing the issue
B. Verify the proxy server information within the Blackberry MDS Connection Service
C. Restart the BlackBerry Administration Service to force resending of service books
D. Activate the user with the BlackBerry MDS Integration Service
E. Add the user's name to theserver.property xml file within the BlackBerry Enterprise Server
Answer: B

BlackBerry examen   BCP-222   BCP-222   BCP-222 examen   certification BCP-222

NO.12 .A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue?
(Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan.
B. Associate the user's PIN number back into the database for the users information.
C. Contact the service provider to ensure the correct data provisioning for the user.
D. Wipe the BlackBerry device and complete and enterprise activation process.
E. Ensure the Send As permission is set in Active Directory for this user.
Answer: C

BlackBerry examen   certification BCP-222   BCP-222

NO.13 What component is responsible for the encryption and decryption of data? (Choose one.)
A. BlackBerry Dispatcher Service
B. BlackBerry Administration Service
C. BlackBerry Controller Service
D. BlackBerry Messaging Agent Service
E. BlackBerry Router Service
Answer: A

certification BlackBerry   BCP-222   BCP-222   BCP-222

NO.14 How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose
one.)
A. Encrypted using AES
B. Encrypted using RSA
C. Plain text
D. Encrypted using Triple DES
E. As a hash
Answer: E

certification BlackBerry   certification BCP-222   BCP-222

NO.15 Which port is required to be open on the firewall in order for Wi-Fi data to pass from the
BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
A. 3101
B. 4101
C. 1433
D. 1533
E. 7433
Answer: B

certification BlackBerry   BCP-222 examen   certification BCP-222

NO.16 After initializing the enterprise activation process on the BlackBerry device, the following error is
displayed: An error has occurred. Please contact your system administrator. What is a possible cause for
this? (Choose one.)
A. The user has not been assigned an IT policy
B. The BlackBerry Synchronization Service is not running
C. The BlackBerry device radio has not been turned on
D. The password that was entered is incorrect
E. The user has not been assigned the appropriate role in the BlackBerry Administration Service
Answer: D

BlackBerry examen   certification BCP-222   BCP-222 examen

NO.17 BlackBerry device users have been calling the support desk all day reporting message delays of 5 to
25 minutes. A request has been made to isolate the issue and identify the source. Which of the
following questions will assist with the process? (Choose three.)
A. Do the affected users span multiple messaging servers?
B. Are PIN messages delayed (sending and/or receiving)?
C. Is each user enabled for email message redirection?
D. Was the corporate firewall recently rebooted?
E. Are the messaging servers working properly and without issues?
Answer: A,B,E

BlackBerry   BCP-222   BCP-222   BCP-222

NO.18 How can a BlackBerry device user assign themselves their own enterprise activation password?
(Choose one.)
A. Inputtheir own password in the enterprise activation screen on the BlackBerry device
B. Specify an activation password in BlackBerry Desktop Manager
C. Launch BlackBerry Device Manager and specify their own activation password
D. When swapping BlackBerry devices the new BlackBerry device will automatically prompt the user for a
new activation password
E. Login to BlackBerry Web Desktop Manager and specify an activation password
Answer: E

BlackBerry   BCP-222   BCP-222   BCP-222   certification BCP-222

NO.19 The BlackBerry Monitoring Service can send notifications using which of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email
C. PIN
D. Network Broadcast
E. Instant Messaging
Answer: B,C,D

BlackBerry examen   BCP-222   certification BCP-222   BCP-222   certification BCP-222

NO.20 During the final stage of the wireless enterprise activation the following error is displayed on the
BlackBerry device: IT requires that you connect this handheld to the device manager to continue
activation. What is a possible cause of this? (Choose one.)
A. The BlackBerry device does not have data services enabled
B. The BlackBerry Synchronization Service is not started
C. Wireless backup has been disabled for the user
D. The BlackBerry device is running BlackBerry Device Software prior to 4.0
E. The Disable Wireless Bulk Loads IT policy has been enabled
Answer: E

BlackBerry   certification BCP-222   BCP-222   BCP-222   BCP-222 examen   BCP-222

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Code d'Examen: BCP-220
Nom d'Examen: BlackBerry (supporting BlackBerry Devices BlackBerry Interent Service)
Questions et réponses: 128 Q&As

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NO.1 What are two limitations of the BlackBerry Desktop Redirector? (Choose two.)
A. 15 minute message polling cycle
B. Requires constant Internet connectivity
C. Provides no attachment support
D. Requires a USB connection
E. Has unencrypted message transmission
Answer: B,C

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NO.2 A new BlackBerry device user wants to create a BlackBerry Internet Service account but is unable to
locate the Email Settings application on the BlackBerry device. Why is the user unable to locate this
application? (Choose one.)
A. The BlackBerry device has not been registered on the wireless network yet
B. The BlackBerry device has Email Reconciliation disabled in the Message options
C. The BlackBerry device has been provisioned for BlackBerry Enterprise Server Plus service
D. The user has selected the incorrect wireless service provider from the login screen
E. The user included invalid characters during the password selection
Answer: A

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NO.3 A BlackBerry device user's BlackBerry device stops receiving email messages from an integrated
Yahoo! email account. What are three possible causes for this issue? (Choose three.)
A. There are email messages with attachments over 8MB in the user's Inbox
B. The user changed the password for the Yahoo! email account
C. The user entered the incorrect password on the BlackBerry device, ten times
D. Yahoo!'s anti-spam application is blocking incoming email messages from going to the user's Inbox
E. The service book for the email account has been deleted from the BlackBerry device
Answer: A,B,D

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NO.4 A BlackBerry device user is trying to install BlackBerry Desktop Manager. The installation fails with the
following error message: Error 1904 Which two of the following troubleshooting steps should the user
employ to address this issue? (Choose two.)
A. Unregister and re-register the atl.dll file
B. Remove any IT policies from the BlackBerry device
C. Install BlackBerry Desktop Manager on a different Windows profile
D. Install a supported version of Microsoft Outlook
E. Update the MAPI subsystem to a compatible version
Answer: A,C

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NO.5 What are two purposes of the Reply To field within an integrated email account? (Choose two.)
A. The email address contained in the Reply To field will be used as the reply address for anyone that
receives email messages from this email integration.
B. The email address contained in the Reply To field will be used as the reply address for anyone that
receives forwarded email messages from this email integration.
C. The email address contained in the Reply To field will automatically be added to the CC field of any
replies sent from this email integration.
D. The email address contained in the Reply To field will replace the Sent address on any email
messages received from this email integration.
E. The email address contained in the Reply To field will be added as a Favorite to the Reply field when
replying to email messages sent to this email integration.
Answer: A,D

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NO.6 Email messages deleted from a BlackBerry device are not being removed from the BlackBerry device
user's email application for an integrated IMAP email account. Which of the following might cause this to
happen? (Choose one.)
A. The user's email application was configured to access the messaging server using POP settings
B. Wireless message reconciliation is not supported for integrated IMAP email accounts
C. The user has disabled wireless email reconciliation in the BlackBerry Internet Service account
D. The user has not enabled email reconciliation in BlackBerry Desktop Manager
E. The BlackBerry device is provisioned for BlackBerry Enterprise Server service on the wireless data
network
Answer: A

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NO.7 A BlackBerry device user is unable to successfully add a contact to the BlackBerry Messenger list.
The contact is also a BlackBerry device user. The contact is stuck in the Pending state. Which of the
following would cause this problem to occur? (Choose one.)
A. The BlackBerry device is not provisioned for BlackBerry Instant Messaging
B. The contact has not accepted the invitation on the BlackBerry device
C. The user is attempting to add the contact by email address, which is unsupported
D. Peer-to-Peer encryption has been set on the BlackBerry device, blocking the contact from being added
E. The user does not have the BlackBerry Internet Browsing Service service book
Answer: B

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NO.8 Which two of the following synchronization options for the Calendar Data range can be customized for
BlackBerry Desktop Manager? (Choose two.)
A. Choose > Select Task Range
B. Enable Quick Entry
C. Choose to Transfer all past items
D. Select All scheduled items
E. Choose to Transfer only future items
Answer: D,E

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NO.9 Email messages deleted from an integrated Yahoo! email account are not being removed from the
BlackBerry device after being deleted from the Yahoo! web site. What are two possible causes for this
issue? (Choose two.)
A. The check box for "Synchronize deleted items between this mailbox and my device" is not checked
B. The Wireless Reconcile option on the BlackBerry device is turned off
C. The Pop Forwarding option on the integrated Yahoo! email account is set to POP access only
D. The email application is configured to "Leave a copy of messages on the server"
E. The On Conflicts option on the BlackBerry device is set to Handheld Wins
Answer: A,B

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NO.10 A BlackBerry device user has a media card in the BlackBerry device, but the BlackBerry device memory
is full. Which three of the following actions should the user take to resolve this issue? (Choose three.)
A. Perform an Application Load on the BlackBerry device to install additional memory
B. Make sure the BlackBerry device is set to automatically delete old email messages
C. Enable Content Compression on the BlackBerry device
D. Uninstall third-party applications
E. Move pictures from the BlackBerry device memory to the media card
Answer: B,D,E

BlackBerry examen   BCP-220   BCP-220   BCP-220

NO.11 Which final step must be performed by BlackBerry device users after migrating from an Automatic
Login account to a Classic Mode account before they can receive new email messages? (Choose one.)
A. Create a new password for the BlackBerry Internet Service account
B. Send service books to the BlackBerry device
C. Perform a hard reset and re-register the BlackBerry device on the wireless network
D. Accept the End User Licensing Agreement after logging into the BlackBerry Internet Service web site
E. Re-validate any BlackBerry device hosted email addresses and third-party email integrations
Answer: E

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NO.12 Which two pieces of information are required to add a work email address to a BlackBerry Internet
Service account through advanced integration? (Choose two.)
A. The type of email integration
B. The messaging server address
C. The user name and password
D. The number of users on the messaging server
E. The MAC address of the messaging server
Answer: B,C

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NO.13 When are you required to use the advanced integration feature of the BlackBerry Internet Service?
(Choose one.)
A. When integrating a third-party email account that requires a proxy server
B. When integrating a BlackBerry Internet Service account that has a password specified
C. When integrating a Microsoft Outlook Web Access email account that has an Internet Security and
Acceleration Server
D. When integrating a third-party email account that requires a user name not found in the email address
E. When integrating a Yahoo! email account in order to receive instant email message notifications
Answer: D

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NO.14 What information is sent to a BlackBerry device when a BlackBerry device user clicks Send Service
Books from the BlackBerry Internet Service account? (Choose one.)
A. BlackBerry Internet Service service books
B. Email integration service books
C. BlackBerry Internet Service and email integration service books
D. Email integration service books and auto signature service books
E. Provisioning service books
Answer: B

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NO.15 A BlackBerry device user is not able to log in to an online banking site using the BlackBerry Internet
Browsing Service, although other web sites can be successfully accessed. Which of the following might
cause this issue to occur? (Choose one.)
A. The browser content cache is full
B. The web site's security is set too high
C. The BlackBerry device security options are set too high
D. The BlackBerry device Push Content feature is not enabled
E. The BlackBerry device is roaming on a different wireless service provider's mobile network
Answer: B

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NO.16 A BlackBerry device user is having difficulty sending email messages that include attachments from
the BlackBerry device. What should the user do to resolve this issue? (Choose one.)
A. Change the Attachment Compression settings to Low on the BlackBerry device
B. Compress the attachments using the BlackBerry Zip To Go application before sending
C. Use Roxio Media Manager to convert the attachments for Optimal Upload
D. Use Bluetooth to send attachments larger than 2.6MB
E. Ensure the total attachment size does not exceed 5MB
Answer: E

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NO.17 How many email accounts can be added to a BlackBerry Internet Service account? (Choose one.)
A. Ten third-party email accounts and one BlackBerry email address
B. Nine third-party email accounts and one BlackBerry email address
C. Up to ten email accounts with any combination of BlackBerry email addresses and third-party email
accounts
D. No limit on third-party email accounts and one BlackBerry email address
E. Up to eleven email accounts with any combination of BlackBerry email addresses and third-party email
accounts
Answer: A

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NO.18 Which of the following might prevent BlackBerry device users from installing Google Maps on their
BlackBerry devices.? (Choose one.)
A. The BlackBerry device memory is full
B. It is an unsupported application
C. The BlackBerry device is not provisioned for BlackBerry Enterprise Plus services
D. The users do not have BlackBerry Internet Service accounts
E. A BlackBerry Internet Service policy is blocking the application
Answer: A

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NO.19 BlackBerry Desktop Manager shows the BlackBerry device as Connected and then quickly shows it as
Disconnected when connecting using Bluetooth. Which of the following would cause this issue to occur?
(Choose one.)
A. An anti-virus program is blocking the Bluetooth connection to BlackBerry Desktop Manager
B. The Bluetooth software has not been installed on the BlackBerry device
C. Improper Bluetooth drivers are installed on the desktop computer
D. BlackBerry Desktop Manager has not been installed correctly
E. The Bluetooth hardware that is installed on the computer is unsupported
Answer: A

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NO.20 A BlackBerry device user has three integrated email accounts with the BlackBerry Internet Service:
Yahoo!, Gmail, and an integrated POP email account. Email messages arrive on the BlackBerry device
almost immediately after being received by the Yahoo! and Gmail email accounts. With the integrated
POP email account, it can take up to 15 minutes from the time the email message arrives in the mailbox
until it arrives on the BlackBerry device. What might cause this issue? (Choose one.)
A. Integrated POP email accounts are polled at 15 minute intervals by the BlackBerry Internet Service
B. The user's BlackBerry device is provisioned for BlackBerry Enterprise Plus Service
C. The Instant Polls feature is disabled for this specific POP email account on the BlackBerry Internet
Service account
D. The BlackBerry device does not have sufficient wireless coverage
E. The user's email messages are being sorted to a .pst folder by the desktop email application
Answer: D

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Code d'Examen: BCP-620
Nom d'Examen: BlackBerry (Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment)
Questions et réponses: 118 Q&As

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NO.1 Given the scenario, any new applications developed for the sales application will need to be published
again. Which service should be installed in New York to allow for timely uploads and publishing? (Choose
one)
A. BlackBerry MDS Connection Service
B. BlackBerry MDS Integration Service
C. BlackBerry Collaboration Service
D. BlackBerry Synchronization Service
Answer: B

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NO.2 Given the scenario, what is the proper role to assign the head administrator in the New York office?
(Choose one)
A. Enterprise Administrator
B. Security Administrator
C. Monitoring System Administrator
D. Senior Helpdesk Administrator
Answer: B

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NO.3 Given the scenario that VIP users require access to internal applications daily, you have decided to
configure the BlackBerry MDS Connection Service for high availability. What is the minimum number of
BlackBerry MDS Connection Service instances you need to install? (Choose one.)
A. 1
B. 2
C. 3
D. 4
E. 5
Answer: B

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NO.4 Plazmic Inc. future plan is to open an office in Singapore with approximately 500 BlackBerry device
users at a forecasted rate of 30% growth forPlazmic Inc.? future plan is to open an office in Singapore
with approximately 500 BlackBerry device users at a forecasted rate of 30% growth for the next fiscal year.
It has been decided to install a standalone MDS Connection Service instance in the Singapore location to
ease the load off the BlackBerry Enterprise Server and work-around the slower WAN connection. What
are the recommended software and hardware pre-requisites for this installation? (Choose two.)
A. Windows Server 2003 SP1 or later and minimum of 3 GB of memory
B. Windows XP SP 2 and minimum of 1024 MB of memory
C. Windows XP SP 2 and minimum of 512 MB of memory
D. Windows Server 2003 R2 SP2 (64-bit) and minimum of 1024 MB of memory
E. Windows Server 2003 R2 and minimum of 3 GB of memory
F. Windows Server 2008 (64-bit) and minimum of 1024 MB of memory
Answer: D,F

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NO.5 Nextair Corporation plans to keep running BlackBerry Enterprise Server software version 4.1.6 in
Chicago and install version 5.0 in Los Angeles. They plan on performing a phased migration between the
two sites. Both BlackBerry Enterprise Server instances will share an SQL database.
What must be considered for this upgrade? (Choose one)
A. It requires an additional SRP
B. All users on BlackBerry Enterprise Server software version 4.1.6 are disabled until migrated
C. Each BlackBerry Enterprise Server instance will have its own BlackBerry Domain
D. All BlackBerry device users are migrated at the same time
Answer: A

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NO.6 After completing a successful deployment of BlackBerry devices, the company is adding an additional
51 messaging servers across the four offices, which all support BlackBerry device users. What should
you do to ensure optimal performance while meeting the company businessoffices, which all support
BlackBerry device users. What should you do to ensure optimal performance while meeting the company?
business requirements? (Choose one)
A. Create a BlackBerry Router pool
B. Increase bandwidth to Microsoft SQL Server
C. Add a standby BlackBerry Enterprise Server instance
D. Ensure each messaging server is only being accessed by one BlackBerry Enterprise Server
E. Ensure each BlackBerry Enterprise Server is only connecting to one messaging server
Answer: D

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NO.7 Management has requested that the ability to activate BlackBerry devices on the BlackBerry Enterprise
Server be restricted to approved BlackBerry device models only. What can be used to accommodate this
request? (Choose one)
A. IT Policy
B. PIN to Model Mapping
C. Enterprise Service Policy
D. Application Control Policy
E. Group Filter
Answer: C

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NO.8 Nextair Corporation plans to keep running BlackBerry Enterprise Server software version 4.1.6 in New
York and install version 5.0 in Toronto. They plan on performing a phased migration between the two sites.
Both BlackBerry Enterprise Server instances will use their own Microsoft SQL Server hosted in their
respective location. What is an advantage of this upgrade? (Choose one)
A. Both BlackBerry Enterprise Server instances can be managed in the same BlackBerry Domain
B. It allows time for testing beforemigrating all BlackBerry device users
C. BlackBerry devices will not require new service books
D. The cost of an additional SRP Identifier is saved
Answer: B

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NO.9 Nextair Corporation has determined the hardware running BlackBerry Enterprise Server software
version 4.1.6 will be insufficient to handle version 5.0. They plan to perform a cutover upgrade using the
existing SQL database. What is an advantage of implementing this strategy? (Choose one)
A. There is no downtime for other BlackBerry Enterprise Server software version 4.1.6 instances sharing
the same SQL database
B. They will save the cost of an additional SRP Identifier
C. There is no need to back up the database prior to upgrade
D. The SQL database must be hosted locally to the BlackBerry Enterprise Server
Answer: B

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NO.10 Nextair Corporation has configured push application access to be above the failover threshold but
below the promotion threshold. Which situation will cause a failover? (Choose one)
A. BlackBerry MDS Connection Service is healthy on the secondary BlackBerry Enterprise Server
instance
B. BlackBerry MDS Connection Service is healthy on the primary BlackBerry Enterprise Server instance
C. BlackBerry MDS Connection Service fails on the secondary BlackBerry Enterprise Server instance
D. BlackBerry MDS Connection Service fails on the primary BlackBerry Enterprise Server instance
Answer: D

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NO.11 The company has exceeded its planned growth for BlackBerry device users and expects to have 1400
additional users next year in New York. What can be done to accommodate this growth on the current
New York BlackBerry Enterprise Server? (Choose one.)
A. Upgrade the existing BlackBerry Enterprise Server to a 64 bit operating system
B. Install a standby BlackBerry Enterprise Server
C. Install another BlackBerry Enterprise Server
D. Install a remote MDS-CS service to handle Sales Data requests
Answer: C

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NO.12 One thousand BlackBerry 8830 devices have been sent to the employees in the regional offices and
the BlackBerry device users will be issued enterprise activation passwords next week. Management
would like to prevent unneeded wireless data charges. What can be done to ensure this mass enterprise
activation process uses as little wireless data as possible? (Choose one)
A. Set the 'Disable Wireless Activations' IT policy to 'True'
B. Set the 'Disable Wireless Bulk Loads' IT policy to 'True'
C. Set the 'Disable Enterprise Activation Progress' IT policy to 'True'
D. Set theisable Wireline Activations' IT policySet the ?isable Wireline Activations' IT policy to 'True'
Answer: B

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NO.13 Nextair Corporation. has limited hardware resources available and is planning to perform an in-place
upgrade of BlackBerry Enterprise Server software version 4.1.6 to version 5.0. What are two
disadvantages of this approach? (Choose two)
A. All other locations with 4.1.6 BlackBerry Enterprise Servers must be upgraded immediately
B. It will be more difficult to rollback
C. There is additional cost of another SRP
D. The SQL database must be hosted on two separate BlackBerry Enterprise Servers
E. They will experience more downtime
Answer: B,E

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NO.14 Since the sales application is mission-critical, what can be done to ensure its content is always
delivered to the BlackBerry device users? (Choose one)
A. Configure a secondary pool of BlackBerry MDS Connection Services
B. Configure one primary pool of BlackBerry MDS Connection Services
C. Put the MDS Integration Service Database in a separate server
D. Create a pool of BlackBerry MDS Integration Services
Answer: B

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NO.15 Nextair Corporation wants to be able to efficiently manage the BlackBerry solution at all times.
How can this be accomplished if a BlackBerry Enterprise Server is installed in two different cities?
(Choose one)
A. Set up one of the BlackBerry Enterprise Server instances as a standby instance
B. Create a pool of BlackBerry Administration Service instances
C. Enable automatic connections failover
D. Setup BlackBerry MDS Integration Service in a round robin configuration
Answer: B

BlackBerry   BCP-620   BCP-620   BCP-620   BCP-620

NO.16 With secure messaging, Plazmic Inc. has decided to implement the S/MIME support package.
How can the IT department deploy this for all the BlackBerry device users? (Choose one)
A. Use a software configuration to push it to all BlackBerry device users
B. Use the BlackBerry Desktop Manager to upload the S/MIME support package
C. Use the BlackBerry Web Desktop Manager to allow users to install the S/MIME support
package
D. Have the user download it from the S/MIME website on the BlackBerry device
Answer: B

BlackBerry examen   certification BCP-620   BCP-620   BCP-620

NO.17 Nextair Corporation has determined that the hardware running BlackBerry Enterprise Server software
version 4.1.6 will be insufficient to handle version 5.0. They plan to perform a cutover upgrade using a
new SQL database. What is the primary advantage of implementing this strategy? (Choose one)
A. The SQL database can be hosted locally to the BlackBerry Enterprise Server
B. The SQL database can be hosted on two separate Microsoft SQL Servers
C. BlackBerry device users are automatically migrated to BlackBerry Enterprise Server software version
5.0 during the installation
D. In an emergency, it is easier to roll back to the previous version
Answer: D

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NO.18 What can be deployed to reduce the financial cost of the BlackBerry solution in each office location
when the BlackBerry device users are traveling around the campus? (Choose one)
A. BlackBerry Web Desktop Manager
B. A WLAN configuration set
C. BlackBerry Desktop Manager
D. A remote BlackBerry Router
Answer: B

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NO.19 Given the scenario, which BlackBerry Enterprise Server component should be installed in New York to
allow for management of the BlackBerry solution? (Choose one)
A. BlackBerry Monitoring Service
B. BlackBerry Alert Service
C. BlackBerry Administration Service
D. BlackBerry Policy Service
E. BlackBerry Manager
Answer: C

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NO.20 Given the scenario, what is the proper role to assign the head administrator in the New York office?
(Choose one)
A. Enterprise Administrator
B. Security Administrator
C. Monitoring System Administrator
D. Senior Helpdesk Administrator
Answer: B

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